Cleber Dantas

Im Cleber Dantas, IT Project Manager at Ambev.http://www.re.vu/cleberdantas

IT Manager at Casas Bahia Contact Center

July 2011 - November 2011

IVR Team Manager at VoxAge TeleInformatica

July 2010 - July 2011

- Manage projects based on voice recognition engines: Nuance, Verbio and Loquendo - Manage Customers IVR Tuning

Product Manager at VoxAge TeleInformatica

March 2009 - July 2010

- Product RoadMap Definition - ScrumMaster - Team Key Performance Indicator Analyst

Development Coordinator at VoxAge TeleInformatica

March 2008 - March 2009

Development Coordinator at Casas Bahia

2005 - 2008

Owner at Most Urban Store

2003 - 2004

IT Coordinator at Micelli & Associados

2000 - 2004

Developer Jr at Gibraltar

1999 - 2000

Quality Assurance Trainee at NEC do Brasil

1998 - 1999

IT Project Manager at AmBev

November 2011

2007 – 2008

POST-GRADUATED

2000 – 2004

BACHELOR?S DEGREE IN INFORMATION SYSTEMS

Concentration: Information Technology

ETE Guaracy Silveira

1995 – 1999

First professional degrees

Concentration: Electronics

Marketing, Electronics, Social Networks, Arduino, DIY, Synthesizers, Software Development, Surf, Skate, Soccer and Movies